By Gen Guanci MEd, RN-BC, CCRN, CEO and Consultant The use of a skilled facilitator to support council success is an often overlooked or underutilized
Communication is key to maintaining a cohesive and productive environment in any workplace or organization. This is of the utmost importance in healthcare, where clear
Healthcare teams need to utilize the best methods to understand their patients. In particular, trauma-informed care is a critical practice in providing quality care. This
The healthcare industry is rapidly evolving and nurses must continuously update their knowledge and skills to keep up with the latest evidence-based practices. It is
There is no denying how complex the healthcare industry can be — nor how it is one of the fastest changing industries in the world.
HCAHPS is one of the gold standards when it comes to measuring patient engagement and satisfaction in the U.S. medical or hospital industry. HCAHPS, pronounced
The nursing profession is the backbone of the healthcare industry. The work they do isn’t just about caring for patients but involves ethical obligations to
By Amber Orton, MBA, MSN, RN, NE-BC Our team was thrilled to join thousands of nurses and other healthcare professionals this year in Philadelphia at
In our first conversations about what would one day become Relationship-Based Care (RBC), we talked about what it would take for people in health care
The healthcare environment has been undergoing a lot of changes in recent years. One of the most significant has been the shift from hierarchical models
Upcoming Events / Webinars
Pathway to Excellence: Survey Says…
June 9, 2023
Relationship-Based Care®: Advancing a Culture of Belonging Virtual Summit
August 10, 2023 – Virtual
Reducing Chaos in times of Change
August 11, 2023
Facilitating the Journey to Excellence: Magnet® Program Director Core Competencies (September 2023)
Course open on September 8th 2023
September 26‐28, 2023 Minneapolis, MN Strengthen your connection with your work and your wellbeing. Expect fun, learning, reflection, centering, networking, innovation, and the sweet experience
Shared Governance: Build it and they will come
October 6, 2023
“Structure for Competency Success” November 2, 2023 9 am – 3:15 pm Central Time 9:00 – 9:15 am CT Setting the tone for our competency
Wellbeing and 3 Key Relationships
December 8, 2023
