Creative Heath Care Management

Patient Experience & Quality, Team Member Engagement

See Me as a Person

Strengthen every relationship.

The 2-day workshop, See Me as a Person: Four Practices to Improve Quality, Safety and the Patient Experience helps your health care team more consistently create therapeutic connections with patients and their families. Participants gain the personal awareness, professional knowledge, and practical and repeatable skills required to see each patient as a person with his or her own unique story and response to the need for care. An electronic relational competency assessment tool developed, in partnership with data management company OnSomble, can help organizations measure progress and assess where further development is needed.

See Me as a Person is for all clinicians—physicians, nurses, clinical specialists, social workers, pastoral care professionals, etc. Teams are strongly encouraged to attend together in order to optimize integration and application of relational competence.

License See Me as a Person to improve quality, safety, and the patient experience through the optimization of every relationship.

Relational e-Learning Suite

Saturate your culture with relational excellence.

Relational Insight 360 (RI-360) provides actionable insights and development to enable everyone in your organization–quickly and sustainably–to embody the four relational practices that ensure patients and their families feel safe, seen, and held with every encounter, every time.

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Creative Health Care Management

Stronger Relationships Stronger Outcomes

It’s easy to see how stronger relationships improve HCAHPS. Relational excellence also fosters an increase in high quality connections and team efficacy, while simultaneously buffering against stress, burnout, fatigue, and depression.

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Current / Upcoming Events & Webinars

Relational Insight 360

Our innovative web-based relational competence assessment evaluates perceptions of key behaviors for positive relationships of individuals with their co-workers, patients, and families. Schedule an online demo.

Related Resources

  • See Me as a Person

    See Me as a Person

    Offers four therapeutic practices that facilitate the clinician’s ability to form authentic relationships which improve quality, safety, and the overall experience of care.

  • Advancing Relationship-Based Cultures

    Explains a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures.

  • Commitment to Patients and Their Families

    Commitment to Patients and Their Families

    Captures the behaviors and beliefs that support therapeutic relationships with patients and their families.