Patient Experience & Quality, Team Member Engagement
See Me as a Person
Strengthen every relationship.
The 2-day workshop, See Me as a Person: Four Practices to Improve Quality, Safety and the Patient Experience helps your health care team more consistently create therapeutic connections with patients and their families. Participants gain the personal awareness, professional knowledge, and practical and repeatable skills required to see each patient as a person with his or her own unique story and response to the need for care. An electronic relational competency assessment tool developed, in partnership with data management company OnSomble, can help organizations measure progress and assess where further development is needed.
See Me as a Person is for all clinicians—physicians, nurses, clinical specialists, social workers, pastoral care professionals, etc. Teams are strongly encouraged to attend together in order to optimize integration and application of relational competence.
License See Me as a Person to improve quality, safety, and the patient experience through the optimization of every relationship.
See Me as a Person
Stronger Relationships Stronger Outcomes
It’s easy to see how stronger relationships improve HCAHPS. Relational excellence also fosters an increase in high quality connections and team efficacy, while simultaneously buffering against stress, burnout, fatigue, and depression.
Creative Health Care Management
Webinars & Events
Knowledge is power. CHCM webinars cover topics as diverse as shared governance, mindful leadership, and patient experience. You’ll find actionable takeaways to bring into your daily practice along with inspiration. Our live events engage, ground, renew, and educate people in every health care setting.
Current / Upcoming Events & Webinars
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2018 Combined Annual Gathering: Leadership, Resilience and Body Awareness
September 26-28, 2018 – Minneapolis, MN -
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Fierce, Bold, and Devoted: Lessons from the Lived Experiences of a Patient
February 8, 2019-12 PM CDT
Relational Insight 360
Our innovative web-based relational competence assessment evaluates perceptions of key behaviors for positive relationships of individuals with their co-workers, patients, and families. Schedule an online demo.
Related Resources
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See Me as a Person
Offers four therapeutic practices that facilitate the clinician’s ability to form authentic relationships which improve quality, safety, and the overall experience of care.
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Advancing Relationship-Based Cultures
Explains a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures.
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Commitment to Patients and Their Families
Captures the behaviors and beliefs that support therapeutic relationships with patients and their families.
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Patient Experience Coaching
Make every patient interaction your best patient interaction. Effective coaching can help your team cut through the noise and focus on establishing authentic connections with the patients and families in…
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Re-Igniting the Spirit of Caring
Find joy and meaning in your work. Re-Igniting the Spirit of Caring (RSC) engages, renews, and bonds people from all roles and disciplines within an organization. Participants gain insight and…
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Physician Leadership Development
Physician leaders positively influence strategic planning, policies, and patient outcomes. Inspiring a shared vision, motivating colleagues, building strong teams, and collaborating across the continuum of care are skills that enable…