Expert Health Care Consulting

Founded by nurses. Rooted in experience.

Transforming your workplace begins with Creative Health Care Management. Our consultants don’t just focus on the obvious. We harness the power of relationships to create cultural change for:

  • Hospitals and Systems
  • Leadership Teams
  • Behavioral Health Centers

Your Success is Our Priority.

Health care consulting isn’t just our job. It’s our specialty. With 50+ years as a company working with hundreds of hospitals around the world, our services are grounded in experience. We have the knowledge and expertise it takes to help you create a thriving, positive, engaged workforce—and offer the best patient care. 

Improve Your Culture and Bottom Line.

Today’s health care organizations face many struggles—burnout, retention, patient satisfaction, and more. Sound familiar? The easiest way to tackle these problems is with a partner like CHCM. Our health care consultants have over 100 years of combined health care experience and are experts at providing cultural change management support that impacts all areas of your organization.

Three nurses look at an open folder

Our Mission

CHCM partners with health care organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance by improving relationships.

Nursing team gathers around looking at a tablet

The #1 predictor of success on the journey to Magnet® designation is an experienced guide. With a 100% success rate and a deep understanding of what’s required to achieve this designation, CHCM can provide you the support you need on this complex journey.

Male health care consulting partner chats with two doctors

Ready to deepen your culture of excellence? Whether you’re a community hospital, academic medical center, specialty provider, or an international organization, we have over 50 years of experience helping you achieve this ANCC designation or re-designation.

Team of doctors and nurses sit at a table with laptops in front of them

Professional governance is a model of collaboration in which decisions about practice are made by the people who will be carrying them out. This allows health care management and staff to come together through joint decision-making.

Female nurse hugs a little girl

Culture is everything. The RBC operational blueprint focuses on key relationships to improve quality and safety. Work from the inside-out to advance your organization’s culture and create the best experience for staff, patients, and families.

Nurse smiles down at a patient in bed

This two-day workshop helps your team create consistent connections with patients and families. Gain the knowledge, awareness, and skills required to see each patient as a person with their own unique story.

Male nurse sits on a patient bed with a little boy, letting the boy listen in his stethoscope

RSC helps your staff reconnect with their purpose and renew their capacity to care. Participants of this workshop gain insight and expand their ability to care for themselves, their colleagues, and the patients and families they serve.

Female health care consulting partner sits with her hands folded in front of her

LEO is the only leadership course made by health care managers for health care managers. In this three-day workshop, leaders at any level can learn about leadership styles, hone managerial skills, and leave with practical tools to embrace effective leadership.

Team of nurses look at an IV bag

Our competency assessment consultation and workshops are based on Donna Wright’s bestselling book, The Ultimate Guide to Competency Assessment in Health Care. Staff will discover an accountability-based way of thinking and work on improving outcomes.

Health care consulting partner sits at a laptop

Save significant time and money with the Creative Health Care Insight platform, MyCHCI. This innovative combination of 360° assessments, educational content, competency management, and actionable data analysis is revolutionizing the health care industry.

Team of nurses sit at a table, talking

Are you able to consistently support your team? Through education and intervention, this program helps you understand the impact of today’s health care challenges on your personal and professional life.

Small Flame Icon | CHCM

The People Behind Your Success

Let Us Introduce Ourselves

When you partner with CHCM, you’re not partnering with a faceless organization. You’re working directly with one of our expert consultants. They each spent years working as nursing professionals and leaders, so you know you’re getting the best of the best. You can lean on our team and our decades of experience in health care consulting, helping organizations like yours achieve excellence and improve patient outcomes.

The People Behind Your Success

Let Us Introduce Ourselves

When you partner with CHCM, you’re not partnering with a faceless organization. You’re working directly with one of our expert consultants. They each spent years working as nursing professionals and leaders, so you know you’re getting the best of the best. You can lean on our team and our decades of experience in health care consulting, helping organizations like yours achieve excellence and improve patient outcomes.

Some Clients We Work With

UC Davis Health | CHCM
MGH Logo | CHCM
DMH | CHCM
Sharp Memorial | CHCM
GSA | CHCM
Yale Newhaven Health | CHCM
MidMichigan Health | CHCM