Transforming Health Care and Strengthening Results

Health Care Consulting

Your Performance Improvement Journey Begins with

Creative Health Care Management.

CHCM brings proven and effective culture transformation solutions to:

Hospitals and Systems
Leadership Teams
Behavioral Health Centers

Improve your culture and bottom line.

Our forty-plus years of experience working with hundreds of hospitals and health systems around the world have equipped us to offer unparalleled health care consulting to help you create a thriving, positive, engaged workforce—and the best patient care.

Achieve sustainable results.

Our health care consultants deliver successful cultural change management support that impacts:

Patient Satisfaction
Employee Engagement
Turnover And Burnout
Resilience And Wellbeing
HCAHPS
Magnet® and Pathway to Excellence® designation

Relationship-Based Care®

Culture is everything. Relationship-Based Care® (RBC) is an operational blueprint for improving safety, quality, the patient experience, employee engagement, and financial performance. RBC advances the culture of health care organizations…

Magnet® Consulting

Organizations that have partnered with CHCM for comprehensive Magnet® journey support have a 100% success rate. If you are on a Magnet® or Pathway to Excellence® journey, your #1 predictor…

Interested in Relationship-Based Care® Designation?

Competency

We are the industry standard for competency assessment. CHCM’s competency assessment consultation and workshops are based on Donna Wright’s bestselling book, The Ultimate Guide to Competency Assessment in Health Care.

Re-Igniting the Spirit of Caring

Re-Igniting the Spirit of Caring (RSC) engages, renews, and bonds people from all roles and disciplines within an organization. Participants gain insight and expand their ability to care for themselves, their colleagues, and the patients and families they serve.

Leading an Empowered Organization

The only leadership course developed out of health care for health care leaders. Leading an Empowered Organization (LEO) is essential for leaders whose staff members are expected to function in empowered…

See Me as a Person

Strengthen every relationship. The 2-day workshop, See Me as a Person: Four Practices to Improve Quality, Safety and the Patient Experience helps your health care team more consistently create therapeutic…

Shared Governance

Engage and empower your leadership and staff. Shared Governance is a model of collaboration in which decisions about practice are made by the people who will be carrying out the…

Creative Health Care Insight^™

Save significant time and money. The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities…

Trauma Informed Leadership

Strengthen your ability to consistently support your team. Current times and challenges call for a skill set and tools to lead health care teams on the frontline of COVID care.

Pathway to Excellence

We have over 50 years of experience in ANCC designation and re-designation. Our clients include systems, large academic medical centers, community hospitals, specialty providers including pediatrics, orthopedic, women, and cancer centers, as well as international organizations.

Save Significant Time And Money

Creative Health Care Insight™ Platform

The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities are captured in a data bank that both staff and leaders can utilize to further their professional and organizational development.

Save Significant Time And Money

Creative Health Care Insight™ Platform

The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities are captured in a data bank that both staff and leaders can utilize to further their professional and organizational development.

Empower Employees to Take Pride in their Work.

MAGNET®, Magnet Recognition Program®, ANCC Magnet Recognition®, Journey to Magnet Excellence®, Pathway to Excellence® Program, Pathway to Excellence in Long Term Care®, Demographic Data Collection Tool®, DDCT®, Practice Transition Accreditation Program® (PTAP) are registered trademarks of the American Nurses Credentialing Center (ANCC). The products and services of Creative Health Care Management are neither sponsored nor endorsed by ANCC. All rights reserved. The content presented in here is the expressed opinion of the author/presenter and not that of the American Nurses Credentialing Center (ANCC).

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