Health Care Consulting Solutions
CHCM offers a continuum of solutions to cultivate a culture of empathy, compassion, and trust in individuals, teams, and patients and families. Our expertise includes sustainable cultural change methods, leadership development, engagement of staff and providers to deliver exceptional patient and collegial relationships, and the advancement of an overall culture of quality, excellence, and Wellbeing.
Our Clients Achieve Sustainable Improvements In:
- Employee Engagement
- Turnover And Burnout
- Magnet® and Pathway to Excellence® designation
- RN Satisfaction
- Wellbeing
- Patient Satisfaction
- HCAHPS

Health Care Consulting Services
The #1 predictor of success on the journey to Magnet® designation is an experienced guide. With a 100% success rate and a deep understanding of what’s required to achieve this designation, CHCM can provide you the support you need on this complex journey.
Ready to deepen your culture of excellence? Whether you’re a community hospital, academic medical center, specialty provider, or an international organization, we have over 50 years of experience helping you achieve this ANCC designation or re-designation.
Professional governance is a model of collaboration in which decisions about practice are made by the people who will be carrying them out. This allows health care management and staff to come together through joint decision-making.
Culture is everything. The RBC operational blueprint focuses on key relationships to improve quality and safety. Work from the inside-out to advance your organization’s culture and create the best experience for staff, patients, and families.
This two-day workshop helps your team create consistent connections with patients and families. Gain the knowledge, awareness, and skills required to see each patient as a person with their own unique story.
RSC helps your staff reconnect with their purpose and renew their capacity to care. Participants of this workshop gain insight and expand their ability to care for themselves, their colleagues, and the patients and families they serve.
LEO is the only leadership course made by health care managers for health care managers. In this three-day workshop, leaders at any level can learn about leadership styles, hone managerial skills, and leave with practical tools to embrace effective leadership.
Our competency assessment consultation and workshops are based on Donna Wright’s bestselling book, The Ultimate Guide to Competency Assessment in Health Care. Staff will discover an accountability-based way of thinking and work on improving outcomes.
Save significant time and money with the Creative Health Care Insight platform, MyCHCI. This innovative combination of 360° assessments, educational content, competency management, and actionable data analysis is revolutionizing the health care industry.
Are you able to consistently support your team? Through education and intervention, this program helps you understand the impact of today’s health care challenges on your personal and professional life.
Proven Solutions to Help Your Organization Thrive
Creative Health Care Management has partnered with health care organizations of all sized on five continents on everything from one-day presentations, to organizational and system-wide assessments, workshops, and multi-year Relationship-Based Care™ implementations and Magnet® or Pathway® journeys.