Competencies of the Most Effective Clinicians
Guest post by Ann Flanagan Petry, MSW, MSPOD Although there are hundreds research studies about how to engage patients more effectively, the advice they offer is often difficult to implement…
Upcoming Events / Webinars
Where Do I Start as a New Magnet Program Director? Ten Steps to Get Started.
September 22, 2017 – 12 PM Central
Re-Igniting the Spirit of Caring (RSC) New Facilitator Practicum
September 25-28, 2017 – Columbia, MD
The Key Practices of Human Connection: Understanding the Patient Experience See Me as a Person 2-Day Workshop
October 2-3, 2017 – Portland, OR
Thought Leadership
Patient Experience: Five Primary Drivers, One Common Theme
By Traci Hanlon, MSN, RN There are five primary drivers of exceptional patient experience (IHI 2016). And relational competence is critical to all of them. Indeed, research confirms that higher…
See Me as a Person: Integrating Therapeutic Practices to Achieve Excellence in Care
By Mary Koloroutis MSN, RN and Mary Del Guidice MSN, BS, RN, CENP In 2012, Pennsylvania Hospital (PAH) was a long way from Magnet® designation. Despite a high caliber of…
Loving Leadership
At CHCM’s Relationship Based Care Symposium, in June, Mary Strom and Kristen Lombard, PhD, RN led an interactive session called “From Fears to Fierce: Unleashing the Power of Loving Leadership.”…
Resources
Creative Nursing
Creative Nursing: A Journal of Values, Issues, Experience, and Collaboration, has been a voice for nursing thought leaders and innovators since 1981. Sponsored by Creative Health Care Management and published by Springer Publishing Company, Creative Nursing is a themed peer-reviewed quarterly professional journal that welcomes submissions.
Creating Cultures of Belonging: Welcoming and Connecting Newcomers to Our Teams
A recap from the “Creating Cultures of Belonging: Welcoming and Connecting Newcomers to Our Teams” intensive session at CHCM’s 2013 International Relationship-Based Care Symposium.
Therapeutic Relationships: How Physicians can Rediscover the Joy of Practice while Improving Quality and Producing Safer Outcomes
Physicians who routinely disengage from patients are at high risk for burnout and many actually become casualties in the increasing incidence of suicide.
Patient Experience Symposium Intensive Summary Featuring See Me as a Person
Excellent Patient and Family Experiences: Authentic Connection IS the Solution. Proceedings from an Intensive Session Presented at the 2013 International Relationship-Based Care Symposium.