At Creative Health Care Management, we literally wrote the book on Relationship-Based Care, and RBC’s foremost deliverable is an organization-wide recommitment to self-awareness, team cohesion, and extraordinary care for patients and families.
At Creative Health Care Management, we re-ignite that spirit of caring and advance your culture in ways that make a positive and lasting impact on both you and your patients.
Remember when you went to work every day certain you were making a positive difference? In the real world, executives often find they need some help. We’ve worked with industry leaders for 40 years, transforming cultures through improving relationships at every level of the organization-top down, bottom up, inside out.
Advancing Relationship-Based Cultures has been named the 2018 James A. Hamilton Book of the Year by the American College of Healthcare Executives.
We understand your challenges because we’ve walked in your shoes. We’ve been in the board room and at the bedside. We’ve been the worried family member and the patient who wondered: can’t health care do better? Health care can do better. Our clients are demonstrating it every day.
Forty years of experience working with hundreds of systems around the world have equipped us to offer unparalleled consulting that helps you optimize your culture.
We inspire deeper purpose and help you create shared ownership so your people and your entire organization can attain extraordinary results.
We help you develop the caring, focused leaders and teams that can help make you an industry leader
When Clinicians have a shared goal of holding patients at the center of care, outcomes are positively impacted. We partner with you to offer the compassionate, high-quality care we all deserve.
A thriving, positive, engaged workforce is essential to providing the best patient care. Advance your team member experience in ways that make a positive and lasting impact on both your teams and your patients.
CHCM partners with health care organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance. Our experts have broad clinical and administrative expertise and a deep commitment to improving health care. They inspire, coach, and help organizations excel.
by Mary Koloroutis, MSN, RN The process of hiring new employees reflects the values, beliefs, and behaviors of the organization as a whole. In a relationship-based organization, the hiring process…
by Mary Koloroutis, MSN, RN, CEO Engaging the executive team in a facilitated session with patients and their families is a highly effective way to connect the full executive team…
