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Book of the year!
Advancing Relationship-Based Cultures has been named the 2018 James A. Hamilton Book of the Year by the American College of Healthcare Executives.
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Remember your first patient?
At Creative Health Care Management, we re-ignite that spirit of caring and advance your culture in ways that make a positive and lasting impact on both you and your patients.
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Remember when your team all rallied around the patient?
At Creative Health Care Management, we literally wrote the book on Relationship-Based Care, and RBC’s foremost deliverable is an organization-wide recommitment to self-awareness, team cohesion, and extraordinary care for patients and families.
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Remember when you could change the world?
Remember when you went to work every day certain you were making a positive difference? In the real world, executives often find they need some help. We’ve worked with industry leaders for 40 years, transforming cultures through improving relationships at every level of the organization-top down, bottom up, inside out.
Transforming Health Care And Strengthening Results
About
Transforming health care for 40 years.
We understand your challenges because we’ve walked in your shoes. We’ve been in the board room and at the bedside. We’ve been the worried family member and the patient who wondered: can’t health care do better? Health care can do better. Our clients are demonstrating it every day.
Solutions
Creating cultural transformations.
Nearly 40 years of experience working with hundreds of systems around the world has equipped us to offer unparalleled consulting that helps you optimize your culture.
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Organizational Excellence
We inspire deeper purpose and help you create shared ownership so your people and your entire organization can attain extraordinary results.
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Leadership & Team Development
We help you develop the caring, focused leaders and teams that can help make you an industry leader
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Patient Experience & Quality
When Clinicians have a shared goal of holding patients at the center of care, outcomes are positively impacted. We partner with you to offer the compassionate, high-quality care we all deserve.
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Team Member Engagement
A thriving, positive, engaged workforce is essential to providing the best patient care. Advance your team member experience in ways that make a positive and lasting impact on both your teams and your patients.
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Consultants
Proven leadership & professional development.
CHCM partners with health care organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance. Our experts have broad clinical and administrative expertise and a deep commitment to improving health care. They inspire, coach, and help organizations excel.
Thought Leadership & Events
Events
Thought Leadership
Leaders Need to Manage Amidst Complexity and Change
By Kristen Lombard, Ph.D., RN, PMHCNS-BC Learning and Growing Together You might recall the famous Chaos Theory image of the “butterfly effect,” in which a small change as minor as a…
