• Year of the Nurse and the Midwife!

    Creative Health Care Management joins the World Health Organization in celebrating the Year of the Nurse and the Midwife. Our company has been empowering, educating, and promoting nurses for over 40 years. We honor their compassionate care and the contribution all nurses make to patient outcomes and health care as a whole.

  • Remember when your team all rallied around the patient?

    At Creative Health Care Management, we literally wrote the book on Relationship-Based Care, and RBC’s foremost deliverable is an organization-wide recommitment to self-awareness, team cohesion, and extraordinary care for patients and families.

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  • Remember your first patient?

    At Creative Health Care Management, we re-ignite that spirit of caring and advance your culture in ways that make a positive and lasting impact on both you and your patients.

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  • Book of the year!

    Advancing Relationship-Based Cultures has been named the 2018 James A. Hamilton Book of the Year by the American College of Healthcare Executives, and received the 2019 Capstone International Nursing Book Award from Sigma Theta Tau!

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Transforming Health Care And Strengthening Results

Why organizations chose CHCM

Improve your culture and bottom line.

Our forty-plus years of experience working with hundreds of hospitals and systems around the world have equipped us to offer unparalleled consulting to help you create a thriving, positive, engaged workforce—and the best patient care.

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How We Help

Achieve sustainable results.

We deliver successful cultural change management support that impacts:

  • patient satisfaction
  • employee engagement
  • turnover and burnout
  • resilience and wellbeing
  •  Magnet® and Pathway to Excellence® designation
  • Organizational Excellence

    We cultivate shared ownership and a deeper sense of purpose so your people and your entire organization can attain extraordinary results.

  • Leadership Development

    Our proven methods improve accountability and communication. We help you develop the caring, focused leaders that can help make you an industry leader.

  • Patient Experience & Quality

    By improving relationships at all levels, your organization will create improvements that patients and families will easily understand and appreciate.

  • Team Member Engagement

    Make a positive and lasting impact on both your teams and your patients. We can increase your staff satisfaction, cultivate a more positive approach to work, and help your team rediscover their passion for practice.

Save significant time and money

Creative Health Care Insight Platform

The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities are captured in a professional portfolio that both staff and leaders can utilize to further their professional and organizational development.

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Thought Leadership & Events

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Thought Leadership

Making Room for Relationships

by Kary Gillenwaters, MA, OTR/L In a recent medical appointment of my own, I was struck by how often the initial collection of vitals and other information during an office…