Heath Care Consulting

Your Performance Improvement Journey Begins with Creative Health Care Management.

CHCM brings proven and effective culture transformation soultions to:
  • Hospitals and Systems
  • Leadership Teams
  • Behavioral Health Centers
About CHCM

Improve your culture and bottom line.

Our forty-plus years of experience working with hundreds of hospitals and systems around the world have equipped us to offer unparalleled consulting to help you create a thriving, positive, engaged workforce—and the best patient care.

Achieve sustainable results.

We deliver successful cultural change management support that impacts:

  • Patient Satisfaction
  • Employee Engagement
  • Turnover And Burnout
  • Resilience And Wellbeing
  • HCAHPS
  • Magnet® and Pathway to Excellence® designation
Culture is everything. Relationship-Based Care® (RBC) is an operational blueprint for improving safety, quality, the patient experience, employee engagement, and financial performance. RBC advances the culture of health care organizations…

Organizations that have partnered with CHCM for comprehensive Magnet® journey support have a 100% success rate. If you are on a Magnet® or Pathway to Excellence® journey, your #1 predictor…

We are the industry standard for competency assessment. CHCM’s competency assessment consultation and workshops are based on Donna Wright’s bestselling book, The Ultimate Guide to Competency Assessment in Health Care.
Re-Igniting the Spirit of Caring (RSC) engages, renews, and bonds people from all roles and disciplines within an organization. Participants gain insight and expand their ability to care for themselves, their colleagues, and the patients and families they serve.
The only leadership course developed out of health care for health care leaders. Leading an Empowered Organization (LEO) is essential for leaders whose staff members are expected to function in empowered…
Strengthen every relationship. The 2-day workshop, See Me as a Person: Four Practices to Improve Quality, Safety and the Patient Experience helps your health care team more consistently create therapeutic…
Engage and empower your leadership and staff. Shared Governance is a model of collaboration in which decisions about practice are made by the people who will be carrying out the…
Save significant time and money. The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities…
Strengthen your ability to consistently support your team. Current times and challenges call for a skill set and tools to lead health care teams on the frontline of COVID care.

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Save Significant Time And Money

Creative Health Care Insight™ Platform

The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities are captured in a data bank that both staff and leaders can utilize to further their professional and organizational development.
Save Significant Time And Money

Creative Health Care Insight™ Platform

The Creative Health Care Insight platform is an innovative combination of 360° assessments, educational content, competency management, and actionable data analysis. All data and activities are captured in a data bank that both staff and leaders can utilize to further their professional and organizational development.

Empower Employees to Take Pride in their Work.