We are thrilled and honored that UCLA Health has been awarded the Relationship-Based Care (RBC) Designation with Distinction. This recognition exemplifies our dedication to fostering an RBC culture through exceptional
We read in our September Inspiring Connection newsletter the inspiring story “A Nurse’s Heart,” written by Mr. Jeffery Evoy, who shared with us his experience as a patient healing from a
Imagine a world where all patient physician communication and health care providers work together as partners, making and screening decisions based on organizational values, healthcare research and quality of care
Do you feel warm all over when you see an old friend that you haven’t seen in a while? Do you feel excited when you are greeted at the door
In August of this year, an inspiring episode of the “Compassion and Courage” podcast, hosted Donna Wright from Creative Health Care Management as a guest. This post is an overview
In healthcare today, medical professionals find themselves serving an increasingly diverse population. Patients come from varied backgrounds, representing a wide range of cultural identities, national origins, socioeconomic statuses, and religious
When embarking on the journey towards excellence in healthcare, hiring the right Magnet Program Director (MPD) becomes a pivotal step for organizations aspiring for Magnet® Designation or a Magnet Hospital
The term “C-Suite” refers to the group of top-level executives within an organization whose titles usually begin with the letter “C,” standing for “Chief.” In the healthcare industry, the C-Suite
In hospitals, around 30% of the workforce is composed of registered nurses, serving as a vital lifeline in the healthcare industry. Despite their significant influence, there is one role that
Have you ever wondered what happens to a healthcare organization when a key leader steps down or retires? A well-prepared organization will have a succession plan in place to ensure
