We are thrilled and honored that UCLA Health has been awarded the Relationship-Based Care (RBC) Designation with Distinction. This recognition exemplifies our dedication to fostering an RBC culture through exceptional leadership, collaborative teamwork, professional practice, system design, and patient and family-centered care delivery. One of the most powerful lessons RBC teaches us is that to sustain a compassionate and person-centered environment, we must first take care of ourselves and one another.
The UCLA Health Commitment to Relationship-Based Care
Our commitment to RBC resonates throughout our culture, from system initiatives guided by the voices of our caregivers to everyday moments of compassionate connection. An essential driver of our enculturation of RBC is our Re-Igniting the Spirit of Caring Workshop (RSC). With 14 sessions offered annually, senior leadership ensures that all members of our caregiver community are supported in attending RSC. This workshop is an intentional self-care retreat that fosters the opportunity to reconnect with oneself, colleagues, and their “why” for being a caregiver. Our commitment to RBC is the driving force behind the world-class patient care for which we are recognized. This commitment is not just a part of our identity; it is the essence through which we work tirelessly to realize our vision: “to heal humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness.”
Karen A. Grimley, PhD, MBA, RN, NEA-BC, FACHE, FAAN
Chief Nursing Executive, UCLA Health
Assistant Dean, UCLA School of Nursing
Jessica M. Phillips, PhD, MSN, RN, NPD-BC
Interim Executive Director, Nursing Practice, Education, and Research
Center for Nursing Excellence, UCLA Health
Kelley Anderson MSN-Ed, RN, NPD-BC
Nursing Professional Development Specialist, Relationship-Based Care Program Lead
Center for Nursing Excellence, UCLA Health
We look forward to the opportunity to bring the CHCM solutions to your organization.
