improve patient experience

70% of healthcare CEOs list the Patient Experience as one of their top three priorities.*

Do you have a proven strategy for ensuring
an exceptional patient experience
across the continuum of care?

What Makes a Health Care Organization Great?

Patients and their families tend not to notice whether an organization has the newest patient rooms, the latest diagnostic and surgical equipment, or the most advanced information technology. They notice how members of the care team interact with one another. They notice whether the people caring for them are making an effort to really know them and to understand what they’re going through. They notice how they feel.

We engage leaders throughout the organization, ultimately empowering those closest to the work to determine how processes, systems, and practice will change to ensure excellent quality, safety, and patient experience results.

When Creative Health Care Management inspires, engages, and empowers your staff, we expand their capacity, creating more energy, commitment, and compassion without more cost. Creative Health Care Management partners with organizations that are embracing change as the new constant in the pursuit of providing the ultimate patient and family experience.

CHCM is Hiring

Digital Marketing Coordinator (Part-time)

The Digital Marketing Coordinator is responsible for the creation of content; research, planning, and scheduling of inbound marketing; and email and social media marketing campaigns for CHCM.

Click here to see a full job description.

Resources and Accounting Administrative Assistant (Part-time)

The Administrative Assistant is an integral role at CHCM as he or she will be responsible for assisting in the Resources and Accounting departments. Responsibilities include: office administration, client support, special projects, responding to or referring client inquiries, electronic and paper records control.

Click here to see a full job description.

Upcoming Events

Re-Igniting the Spirit of Caring (RSC) New Facilitator Practicum

January 18-21, 2016 - Minneapolis, MN

Registration Form & Pricing Details

Relationship-Based Care Leader Practicum

February 29–March 4, 2016 - Phoenix, AZ

Registration Form & Pricing Details

See more events