To develop an organization with a Relationship-Based culture takes passionate, focused work and organizations who do this work deserve validation and recognition. Creative Health Care Management now has a formal Designation that exemplifies and recognizes organizations that excel in this important work.
Relationship-Based Care Designation validates an organization’s commitment to creating and advancing their Relationship-Based Care culture through excellence in leadership, teamwork, professional practice, system design, and patient and family centered care delivery. Enculturation of Relationship-Based Care principles and values are achieved through relationships, structures, and processes which lead to excellence in care and sustained improvement in outcomes.
The Relationship-Based Care Designation period is granted for four years. Organizations choosing to pursue Relationship-Based Care Designation can select from two levels of designation:
Relationship-Based Care Designation (RBC-D) validates the organization has met the basic criteria to demonstrate enculturation of Relationship-Based Care principles and values.
We are excited to share that two organizations have been granted the Relationship-Base Care with Distinction recognition. UCLA Health and UC Davis Health are the first two organization to apply and receive this designation! Both organizations have fully enculturated the principles of relationship-based care throughout their entire organizations as demonstrated by their excellent patient satisfaction, employee engagement, and quality indicator results.
Organizations seeking Relationship-Based Care Designation must meet the following basic criteria by date of self-study document submission:
- Single-site submissions only. Organizations within the same system must submit separate intent to submit and self-study documents.
- Provide proof of participation in at least one CHCM-facilitated event, held a CHCM licensed program offering, or CHCM consultation within the 18-month time period preceding self-study submission.
- Must be in compliance with all federal, state, and regulatory agency requirements.
- Applicants must practice Relationship-Based Care for a minimum of 12 months to be eligible for designation.
For more information on RBC Designation, click here.
Tina Martin DNP, RN, NEA-BC
Tina is passionate about cultivating relationships to improve the caregiver experience. The lessons and tools provided by CHCM Relationship Based Care not only support the client-caregiver relationship but can also be applied in all aspects of life. Engaged and thriving caregivers result in improve patient outcomes. Tina’s experience in organizational assessment, strategic planning, and outcomes will help provide clients with a blueprint for success.
