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HCAHPS | CHCM

HCAHPS: CAHPS Hospital Survey

HCAHPS is one of the gold standards when it comes to measuring patient engagement and satisfaction in the U.S. medical or hospital industry. HCAHPS, pronounced “H-caps,” stands for Hospital Consumer

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Ethical Issue In Nursing | CHCM

Principles of Nursing Ethics

The nursing profession is the backbone of the healthcare industry. The work they do isn’t just about caring for patients but involves ethical obligations to advocate on a patient’s behalf.

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Why Relationship Based Care? | CHCM

Why Relationship-Based Care?

In our first conversations about what would one day become Relationship-Based Care (RBC), we talked about what it would take for people in health care organizations to work together more

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Shared Governance in Nursing | Care Plus NJ

Shared Governance in Nursing

The healthcare environment has been undergoing a lot of changes in recent years. One of the most significant has been the shift from hierarchical models of management to more collaborative

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Physician Resilience | CHCM

Physician Resilience

It’s no secret that health care and the practice of medicine is becoming increasingly complex. What may be less apparent, however, is the toll that this complexity takes on physicians’

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Job Satisfaction for Nurses and Healthcare Professionals | CHCM

Compassion Fatigue in Nursing

Most registered nurses enter the profession because they have a passion for helping others. They want to make a difference in the lives of their patients, and they derive satisfaction

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