By Mary Koloroutis MSN, RN and Mary Del Guidice MSN, BS, RN, CENP
In 2012, Pennsylvania Hospital (PAH) was a long way from Magnet® designation. Despite a high caliber of nurses throughout the organization, RN satisfaction was achieving national benchmarks in only 4 of 11 domains. Patient satisfaction related to RN communication was below the 10th percentile. Four years later, this same hospital celebrated receiving Magnet designation with 3 exemplars. How did they do it?
See Me as a Person: Stories for Reflection on the Therapeutic Relationship CD
Written and Produced by Michael Trout, See Me as a Person provides a diverse mix of patient stories and caregiver reflections on therapeutic relationships.
I'm Here: Compassionate Communication in Patient Care
Modern medical technology helps patients recover faster than any other time in history.
Integrative Nursing
Treating the whole person (body, mind, and spirit) is essential to safe, quality health care.
See Me as a Person: Creating Therapeutic Relationships with Patients and Their Families
The therapeutic relationship between clinicians and patients is what brings Relationship-Based Care to life.
See Me as a Person Card Deck
Twenty beautifully designed laminated cards serve as daily reminders to inspire and reinforce therapeutic relationship behaviors and attitudes.
She Colored in My Coloring Book
A coloring book based on the inspiring story of Marie Manthey. When our founder was a 5-year old girl, a special nurse colored in her coloring book.
See Me as a Person: Stories for Reflection on the Therapeutic Relationship CD
Written and Produced by Michael Trout, See Me as a Person provides a diverse mix of patient stories and caregiver reflections on therapeutic relationships.
I’m Here: Compassionate Communication in Patient Care
Modern medical technology helps patients recover faster than any other time in history.
Integrative Nursing
Treating the whole person (body, mind, and spirit) is essential to safe, quality health care.
See Me as a Person: Creating Therapeutic Relationships with Patients and Their Families
The therapeutic relationship between clinicians and patients is what brings Relationship-Based Care to life.
See Me as a Person Card Deck
Twenty beautifully designed laminated cards serve as daily reminders to inspire and reinforce therapeutic relationship behaviors and attitudes.
She Colored in My Coloring Book
A coloring book based on the inspiring story of Marie Manthey. When our founder was a 5-year old girl, a special nurse colored in her coloring book.
We look forward to the opportunity to bring the CHCM solutions to your organization.
