HCAHPS is one of the gold standards when it comes to measuring patient engagement and satisfaction in the U.S. medical or hospital industry. HCAHPS, pronounced “H-caps,” stands for Hospital Consumer
In our first conversations about what would one day become Relationship-Based Care (RBC), we talked about what it would take for people in health care organizations to work together more
The healthcare environment has been undergoing a lot of changes in recent years. One of the most significant has been the shift from hierarchical models of management to more collaborative
When it comes to health organizations, no matter what time it is or where they are in the country, healthcare professionals are doing their best to treat patients based on
Most registered nurses enter the profession because they have a passion for helping others. They want to make a difference in the lives of their patients, and they derive satisfaction
Nursing retention is a critical issue for hospitals and healthcare organizations. Nursing staff are the backbone of the healthcare system, and without them, hospitals would be unable to provide quality
In this article I will outline the core competencies that are needed to be successful in the Pathway Program Director position. PPD Core Competencies Core Competency Knowledge It is absolutely
As the population inevitably ages in today’s fast-paced world, the number of health disorders, chronic illnesses, and co-morbidities that require healthcare services is also dramatically increasing. As a result, organizations
Stress and the Nursing Profession Nurse leaders face significant problems with nurse stress. In fact, nursing research reports experiencing at least one “critical incident” during their careers. Nurses often report
Creative Health Care Management recognizes Marky Medeiros, MSN, RN for her publication in Nursing Management on “Nurse manager succession planning for unit health”. Even before the pandemic began, there was
