CHCM FAQ
What services does CHCM offer?
Creative Health Care Management (CHCM) offers consulting, education, workshops, speaking engagements, and strategic support in areas such as leadership development, Relationship-Based Care®/ The Interprofessional Relational Model™, shared and professional governance, Nursing Excellence Journeys, workforce engagement, healthy work environments, evidence-based practice, and culture transformation.
Who does CHCM work with?
Creative Health Care Management (CHCM) partners with hospitals, health systems, academic medical centers, and healthcare organizations seeking to strengthen leadership, improve outcomes, and build cultures of excellence.
Does CHCM offer customized consulting services?
Yes. Creative Health Care Management (CHCM) consulting engagements are tailored to each organization’s goals, challenges, and culture. We work collaboratively to design practical solutions that support long-term success.
Does CHCM offer virtual and in-person services?
Yes. Creative Health Care Management (CHCM) services can be delivered virtually, onsite, or through a hybrid approach, depending on your organization’s needs.
What is Relationship-Based Care® (RBC)?
Relationship-Based Care® (RBC) is a care delivery model that centers on strengthening three essential relationships: care of self, care of colleagues, and care of patients and families. It provides a framework for improving the care experience, workforce engagement, and organizational outcomes by fostering accountability, connection, and compassionate practice.
This work has since evolved into the Interprofessional Relational Model™ (IRM), which expands these principles to support collaboration, shared accountability, and relationship-centered practice across the interprofessional team. Through consulting, education, and implementation support, Creative Health Care Management helps organizations apply these principles to strengthen culture and improve outcomes.
What is the Interprofessional Relational Model™?
The Interprofessional Relational Model™ (IRM) is an evolution of Relationship-Based Care® that supports healthier work environments, stronger collaboration, and better outcomes through relationship-centered practice. The model recognizes that excellence in healthcare depends on the strength of relationships across the interprofessional team and provides a framework for fostering shared accountability, communication, trust, and connection in practice.
Through consulting, education, and implementation support, Creative Health Care Management helps organizations use the Interprofessional Relational Model™ to strengthen culture, support teams, and improve the experiences of patients, families, and caregivers.
What support does CHCM provide for shared or professional governance?
Creative Health Care Management (CHCM) helps organizations design, implement, strengthen, and sustain governance structures that support shared decision-making, accountability, and professional practice.
Does CHCM support leadership development?
Yes. Creative Health Care Management (CHCM) offers leadership development programs, coaching, consulting, and education designed for leaders of all levels.
Our solutions include programs such as Leading an Empowered Organization (LEO), Leadership Academy, Lead From the Wild™, and numerous leadership development workshops focused on communication, engagement, resilience, team effectiveness, and leading change. We also provide customized consulting and development support to help organizations strengthen leaders at every level.
Can CHCM help improve workforce engagement and retention?
Yes. Creative Health Care Management’s (CHCM) work often includes strategies to strengthen engagement, improve practice environments, support professional development, and address direct drivers of retention.
Does CHCM support Magnet® and Pathway to Excellence® journeys?
Yes. Through our Nursing Excellence services, we support organizations with the full Magnet® and Pathway to Excellence® Designation, including readiness assessments, strategic guidance, education, documentation support, and designation preparation.
Can CHCM help organizations sustain excellence after designation?
Yes. Creative Health Care Management (CHCM) supports organizations not only in achieving journey to excellence recognition but in sustaining the structures and culture needed for long-term excellence.
Can our organization bring CHCM faculty onsite for a private workshop?
Yes. Many of the Creative Health Care Management (CHCM) programs can be delivered onsite or customized for an organization’s internal audience.
Do educational programs offer continuing education credits?
Many Creative Health Care Management (CHCM) programs offer continuing education credits. Creative Health Care Management is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Specific credit availability is listed on individual program pages.
