Leadership Development

First Line Leader Development

Key knowledge, skills and behaviors every leader needs.

Excelling as a manager or supervisor requires specialized skills. We teach leaders foundational tools such as behavioral interviewing, how to engage in strengths-based coaching with their staff members, and how to build and nurture high-impact teams.

Flexible content aligns with your organization’s strategic goals and priorities. Delivery options include one to three-day events, or a blended approach using webcasts and coaching calls.

Talk with a CHCM consultant today to discover how to develop more effective leaders.

First Line Leader Development

Agenda ideas for new leaders.

Help your staff understand your values and expectations while bringing hope and positive energy.

Creative Health Care Management

Webinars & Events

Knowledge is power. CHCM webinars cover topics as diverse as shared governance, mindful leadership, and patient experience. You’ll find actionable takeaways to bring into your daily practice along with inspiration. Our live events engage, ground, renew, and educate people in every health care setting.

Current / Upcoming Events & Webinars


You know leadership when you see it. “Catch” somebody being a leader and thank or compliment that person for his or her inspiring actions. Try to make it somebody who may not think of him- or herself as a leader.