2017 International Relationship-Based Care Symposium


From Silos to Synergy: Showcasing Fierce Commitment to Extraordinary Care

June 19-23, 2017 – SAVE THE DATE!

Event Details & Registration

Event Brochure


Practicums and Gatherings

All scheduled CHCM public programs are listed below. New forms and letters are added as they become available. If you do not find information for the programs or dates you are interested in, contact us. 

See Me as a Person (SMAAP) New Facilitator Practicum

February 28-March 3, 2017 – Champaign, IL
To Register Online click here.
Participant Letter
Registration Form & Pricing Details

Relationship-Based Care Leader Practicum

August 7-11, 2017 – Gettysburg, PA
To Register Online click here.
Participant Letter
Registration Form & Pricing Details

For an overview of the Relationship-Based Care Leader Practicum, click here.

Re-Igniting the Spirit of Caring (RSC) New Facilitator Practicum

May 16-19, 2017 – Minneapolis, MN
Participant Letter
Registration Form & Pricing Details

Shared Governance Strategies That Work

April 10-11, 2017– Ft. Myers, FL
During Day 2 in the afternoon there are optional 1 hour, one on one consultations available for those wishing to have deeper conversations with the presenter(s) related to their organization’s shared governance structure and process. Cost will be $200/hr.

Event Flyer
Registration Form & Pricing Details
Participant Letter


Fundamentals of Relationship-Based Care: What’s New

Friday February 10, 12pm Central
Presenters: Pam Schaid, Susan Wessel
Register Here
Cost: Free
Description: This free webinar will cover the fundamentals of the Relationship-Based Care (RBC) as well as advances in the model. Learn why so many organizations have seen their outcomes improve using Relationship-Based Care. Hear examples of how others have enhanced their patient experience, coworker relationships and self-care practices by implementing RBC.

Why are Managers and Human Resources so Disconnected?

Date: February 27, 12pm Central
Presenters: Brett Long, Donna Wright
Register Here
Cost: $49 includes CE
Description: What is the backstory to the frequent disconnect between human resources, talent management and clinical managers? What can we do to engage more effectively with one another? We will identify ways to move beyond fear-driven responses and finger pointing to true collaboration and win-win outcomes.

Shared Governance: Interprofessional Collaboration to Enhance Point of Care Decisions

March 30th, 12-1pm Central
Presenters: Marky Medeiros
Register Here
Description: As part of this interactive webinar, participants will learn strategies to enhance interprofessional partnerships. In a shared governance setting the importance of including the right people in the decision-making process is crucial in delivering quality patient care. Learn how to expand and enhance shared governance councils in your organization to include key partners in care to enhance decision making regarding patient care, and ultimately improve patient and staff outcomes.

First Line Leaders: What Everyone Should Know to Engage and Inspire a Great Team

We will share our best lessons, tools and insights from years of working with wildly successful people. This series will fast-track your knowledge and personal potential to bring amazingly positive, engaging leadership practices to your units, teams and departments.

Register Here

Individual registrations start at $49 and discounts start at 5 participants. Purchase the entire series for $275. CE is provided.

Webinar Archive

To access recordings of archived Webinars, click here.

Shared Governance Makes a Difference: Articulating Outcomes

with Gen Guanci, MEd, RN-BC, CCRN-K

Friday, December 16, 2016 12:00 PM – 1:00 PM CDT

The work of shared governance goes far beyond “doing things or projects”. Join us for this informative webinar where Gen Guanci will help councils, council members, and leaders articulate what is different as a result of the work councils are doing. After registering, you will receive a confirmation email containing information about joining the webinar.

To listen click here.


Shared Governance Leadership: Key Strategies for Highly Effective Council Leadership

Unlock the potential of clinical staff nurses taking on leadership positions in shared governance councils. Discover specific strategies and skills to optimize success leading councils. Learn ways to strategically embed structures and processes which prepare newer council leaders to thrive in leader roles.

Wednesday, June 29, 2016
12:00 PM – 1:00 PM CDT
Cost: FREE

To Listen click here.

Monday, September 19, 2016 12:00 PM – 1:00 PM CDT

Has your shared governance been in place for a year or more? Is its function less than what you had planned or hoped? If you have answered yes to either of these questions join us as Gen Guanci shares the why, what and how of a comprehensive shared governance assessment.  After registering you will receive a confirmation email containing information about joining the training.
To Listen click here.

Practicums & Other Events

Practicums, workshops, and other events will be listed for the following programs when scheduled. If you would like to schedule one of these events at your organization, contact us.

  • Leading an Empowered Organization (LEO) New Facilitator Practicum
  • Leading an Empowered Organization (LEO) Gatherings
  • Reigniting the Spirit of Caring (RSC) Facilitator Annual Gathering
  • Reigniting the Spirit of Caring (RSC) New Facilitator Practicum
  • Relationship-Based Care (RBC) Leader Practicum
  • See Me as a Person New Facilitator Practicum
  • Shared Governance



The registration forms found under each scheduled event contain pricing and date information. Please register online or print and complete the form and return it to Creative Health Care Management at:

Creative Health Care Management
5610 Rowland Road, Suite 100
Minneapolis, MN 55343
Fax: 952.854.1866
email: chcm@chcm.com

Participant letters contain program details including preparation, lodging, materials, flights, meals, and agenda. Program participants make their own hotel and flight arrangements. Adobe Reader is required to view these documents. Download Adobe Reader.

If you require further assistance, please call 800.728.7766 or 952.854.9015.