2017 International Relationship-Based Care Symposium


From Silos to Synergy: Showcasing Fierce Commitment to Extraordinary Care

June 19-23, 2017 – SAVE THE DATE!

Event Details & Registration

Event Brochure


Practicums and Gatherings

All scheduled CHCM public programs are listed below. New forms and letters are added as they become available. If you do not find information for the programs or dates you are interested in, contact us. 

Relationship-Based Care Leader Practicum

August 7-11, 2017 – Gettysburg, PA
To Register Online click here.
Participant Letter
Registration Form & Pricing Details

For an overview of the Relationship-Based Care Leader Practicum, click here.

Re-Igniting the Spirit of Caring (RSC) New Facilitator Practicum

May 16-19, 2017 – Location TBD
Participant Letter
Registration Form & Pricing Details

See Me As A Person Practicum

October 2-3, 2017 – Portland, OR
More information to come

Shared Governance Strategies That Work

December 7-8, 2017– Ft. Myers, FL
To Register Online click here.
Participant Letter
Registration Form & Pricing Details
Shared Governance Flyer


Webinar Archive

To access recordings of archived Webinars, click here.

Relationship-Based Care – Advancing Patient Experience

April 21, 2017 12 PM Central
Presenters: Brett Long and Ann Petry
Register Here
Successful health care leaders recognize that relationships are foundational to healing, patient experience and flourishing organizational cultures. In order to have thriving organizational environment we need to understand what ingredients go into meaningful relational connection.

We will discuss:
1. The benefit of recognizing 3 key relationships (relationship with self, co-worker & patient/family) as the path toward sustainable patient experience
2. The hidden power of attuning in the 3 key relationships
3. What organizations can do to shape structures and processes to better support people in attuning and relationship-building

This workshop is a primer for anyone who wants to meaningfully improve patient experience and staff engagement and wellbeing.

Relationship Based Care Webinar Series

Fri, May 5th and May 19th, 2017 12:00 PM Central
Presenters: Susan Wessel and Pam Schaid
Join us as we explore Relationship-Based Care as a means to improve a healthy organizational culture – one built on the power of relationships.
Paid participants attending the Relationship-Based Care Webinar Series are eligible to receive up to two contact hours of continuing education per session. Individual registration and group registration options are available.
Register Here

Individual registrations start at $69 and discounts start at 5 participants. Purchase the entire series for $299. CE is provided.

Which Journey to Take: Differentiating Pathway to Excellence and Magnet Recognition

Fri, Jun 2, 2017 1:00 PM – 2:00 PM EDT
Presenters: Gen Guanci
Register Here
Description: Are you wondering if you should journey to Pathway to Excellence® (PTE)designation or should you by-pass PTE and go for Magnet® designation? This webinar will compare and contrast the similarities and differences between the two programs. You will leave with increased confidence that a thoughtful, knowledgeable organizational decision can be made as to which journey to take.

First Line Leaders: What Everyone Should Know to Engage and Inspire a Great Team

We will share our best lessons, tools and insights from years of working with wildly successful people. This series will fast-track your knowledge and personal potential to bring amazingly positive, engaging leadership practices to your units, teams and departments.

Register Here

Individual registrations start at $49 and discounts start at 5 participants. Purchase the entire series for $275. CE is provided.

Practicums & Other Events

Practicums, workshops, and other events will be listed for the following programs when scheduled. If you would like to schedule one of these events at your organization, contact us.

  • Leading an Empowered Organization (LEO) New Facilitator Practicum
  • Leading an Empowered Organization (LEO) Gatherings
  • Reigniting the Spirit of Caring (RSC) Facilitator Annual Gathering
  • Reigniting the Spirit of Caring (RSC) New Facilitator Practicum
  • Relationship-Based Care (RBC) Leader Practicum
  • See Me as a Person New Facilitator Practicum
  • Shared Governance



The registration forms found under each scheduled event contain pricing and date information. Please register online or print and complete the form and return it to Creative Health Care Management at:

Creative Health Care Management
6200 Baker Rd Ste 200
Minneapolis, MN 55346-1923
Fax: 952.854.1866
email: chcm@chcm.com

Participant letters contain program details including preparation, lodging, materials, flights, meals, and agenda. Program participants make their own hotel and flight arrangements. Adobe Reader is required to view these documents. Download Adobe Reader.

If you require further assistance, please call 800.728.7766 or 952.854.9015.