# Creative Heath Care Management > Just another WordPress site Website: https://chcm.com Language: en (UTF-8) Charset: UTF-8 Generated: 2025-11-12T10:37:54-06:00 --- ## Posts - [Balancing Personal and Professional Well-Being in Health Care](https://chcm.com/news-events/balancing-personal-and-professional-well-being-in-health-care/): Nurture personal & professional well-being in nursing. Combat stress, prioritize self-care, and build a supportive community. - [Introducing the Interprofessional Relational Model™ (IRM) ](https://chcm.com/news-events/introducing-the-interprofessional-relational-model-irm/): Explore the evolution of Relationship-Based Care into the Interprofessional Relational Model, transforming health care culture, teamwork, and patient experience worldwide. - [Shared Governance VS Professional Governance](https://chcm.com/news-events/shared-governance-vs-professional-governance/): Discover the difference between Shared Governance and Professional Governance in health care—and why what you call it matters less than how you use it. Learn how these models empower staff,... - [Activities for Nurses Week 2026](https://chcm.com/news-events/activities-for-nurses-week/): National Nurses Week is a time to honor the contributions of nurses and recognize the important role they play in society. - [Finding the Right Health Care Consultant Partner for Your Journey to Excellence ](https://chcm.com/news-events/finding-the-right-health-care-consultant-partner-for-your-journey-to-excellence/): Finding the Right Health Care Consultant Partner for Your Journey to Excellence | Working with hospitals and leadership teams around the world allows us to offer unparalleled consulting. - [What Does an Engaged Health Care Employee Look Like? ](https://chcm.com/news-events/engaged-health-care-employee/): What Does Employee Engagement Mean in Health Care?  Employee engagement is more than just job satisfaction. An engaged employee shows up every day with energy, commitment, and a sense of... - [Wellness for Nurses](https://chcm.com/news-events/wellness-for-nurses-2/): Explore how self-care strengthens nurses' abilities to offer exceptional care, as emphasized by Creative Health Care Management. - [Essential Traits of Transformational Leadership in Health Care ](https://chcm.com/news-events/transformational-leadership-healthcare/): Learn about Transformational Leadership, its benefits and challenges, and how it can drive positive change in healthcare organizations. - [Shared/ Professional Governance Council Facilitators: An Overlooked Best Practice](https://chcm.com/news-events/shared-governance-council-facilitators/): The use of a skilled facilitator to support council success is an often overlooked or underutilized best practice in shared governance. - [Considerations in Professional Governance: Beyond the Structure ](https://chcm.com/news-events/considerations-in-professional-governance-healthcare-leaders/): Discover how our brand new publication, "Considerations in Professional Governance," helps health care leaders create meaningful, sustainable, and measurable governance systems. - [Facilitating the Journey to Excellence: Core Competencies for Magnet® Program Directors ](https://chcm.com/news-events/magnet-program-director-core-competencies/): Stepping into the role of Magnet® Program Director (MPD) is both an exciting opportunity and a formidable responsibility. For those just beginning the journey, getting started is often the hardest... - [The DAISY Award® in Nursing: Honoring Compassion and Care](https://chcm.com/news-events/how-to-get-a-daisy-award/): Discover the DAISY Award, recognizing extraordinary nurses who positively impact patients' lives. Learn eligibility and nomination details. - [Reclaiming Ownership: Engagement in Shared Decision Making Begins with Us](https://chcm.com/news-events/reclaiming-ownership-engagement-in-shared-decision-making-begins-with-us/): Discover how shared decision making empowers nurses, enhances engagement, and transforms professional governance in today’s health care environment. - [Holistic Well-Being in Health Care: Redefining What It Means to Heal](https://chcm.com/news-events/holistic-approaches-to-well-being-and-health/): Holistic approaches to well-being and health recognize that the human experience encompasses the body, mind, and spirit. - [Is Your Health Care Workplace Toxic? ](https://chcm.com/news-events/is-your-health-care-workplace-toxic/): Is your hospital or clinic struggling with burnout, gossip, or disengaged leadership? Discover 10 warning signs of a toxic health care culture and learn how to start rebuilding a safe,... - [Tips to Master the Magnet® Recognition Process](https://chcm.com/news-events/magnet-recognition-process-tips/): To master the Magnet® Recognition process, you need the right strategy and partner. Learn expert tips from our decades working in health care. - [50 Years of Nursing: My Story. My Legacy.](https://chcm.com/news-events/50-years-of-nursing-my-story-my-legacy/): In this powerful reflection, CHCM CEO Gen Guanci looks back on 50 years in nursing—from bedside beginnings to shaping the future of the profession. - [Professional Practice in Nursing: It's Time We Start Owning It ](https://chcm.com/news-events/professional-practice-in-nursing-its-time-we-start-owning-it/): It’s time to own what makes nursing a profession. Explore how true professional practice empowers nurses to lead, grow, and transform health care. - [Overcome Nursing Burnout: 5 Career-Changing Solutions](https://chcm.com/news-events/overcome-nursing-burnout/): Nursing burnout is challenging to combat and a risk for patients. Here are some steps you can start taking to support your staff and reduce it. - [Data-Driven Excellence: Empowering Health Care Teams to Own Outcomes](https://chcm.com/news-events/data-driven-excellence-empowering-health-care-teams-to-own-outcomes/): Discover how frontline data ownership empowers nurses and health care leaders to drive quality, safety, and meaningful improvement in patient care. - [Create your future: My Call to You as We Close Nurses Week 2025](https://chcm.com/news-events/create-your-future-my-call-to-you-as-we-close-nurses-week-2025/): As Nurses Week 2025 comes to a close, I hope you've had a chance to celebrate—both personally and within your organizations. You've heard powerful stories, seen inspiring spotlights, and perhaps... - [Understanding the Difference Between Nursing Peer Review and Peer Feedback](https://chcm.com/news-events/understanding-the-difference-between-nursing-peer-review-and-peer-feedback/): At Creative Health Care Management, we’ve named 2025 the Year of Professional Practice—because we believe that continuous professional growth is essential to delivering excellent care. Two key tools in nursing... - [Your Guide to the Six Essentials of a Caring Culture](https://chcm.com/news-events/essentials-caring-culture/): Culture is the cornerstone of excellent patient care. Discover the six essentials of a caring culture and how they help you improve patient outcomes. - [Maximize Your Hospital’s Success: Understanding Pathway to Excellence® vs. Magnet®](https://chcm.com/news-events/pathway-to-excellence-vs-magnet/): Discover the difference between Pathway to Excellence® vs. Magnet® designations so you can pick the best one for your health care facility. - [Nurses Week 2025: Speakers Available](https://chcm.com/news-events/nurses-week-2025-speakers-available/): Creative Health Care Management offers speakers & topics for National Nurses Week to celebrate and recognize the nursing profession. - [The Power of Opportunity ](https://chcm.com/news-events/the-power-of-opportunity/): Each day, not just each new year, presents itself with opportunities.  Opportunities to learn and grow as nurses, leaders, and advocates committed to nursing excellence and advancing the health and... - [Advancing Professional Practice ](https://chcm.com/news-events/advancing-professional-practice/): When asked if nursing is a profession, the response is an overwhelming YES. Yet, when asked what makes that so, most struggle to explain. Is it our education? Is it... - [“Love Bombing” with Grady Memorial Hospital](https://chcm.com/news-events/love-bombing-with-grady-memorial-hospital/): Creative Health Care Management would like to acknowledge Leah Satonica and Rachel Algeo, authors of “Designing a Supportive Culture to Flourish Together” published in the December 2024 Journal of Nursing... - [Understanding the Role of the Journey to Excellence Champion (JOE)](https://chcm.com/news-events/understanding-the-role-of-the-journey-to-excellence-champion-joe/): Learn the essential role of Magnet® or Pathway to Excellence® champions in driving success on the journey to organizational excellence. - [Leadership Development for Nursing Staff](https://chcm.com/news-events/leadership-development-for-nursing-staff/): Empower nurse leaders with Creative Health Care Management's development programs. Learn key leadership skills to enhance patient care and team morale. - [CHCM Annual Facilitator Gathering](https://chcm.com/news-events/chcm-annual-facilitator-gathering/): Join CHCM’s Annual Facilitator Gathering! In 2024, 38 participants connected to share best practices in Relationship-Based Care. Save the date! - [Relationship-Based Care® Designation](https://chcm.com/news-events/relationship-based-care-designation-seals/): Earn validation with Relationship-Based Care® Designation. Recognize excellence in leadership, teamwork, and patient-centered care. - [Nurse Precepting: What are Nursing Preceptors](https://chcm.com/news-events/nurse-precepting-what-are-nursing-preceptors/): Nurse precepting guides new nurses during clinical training, fostering skills, confidence, and competence through mentorship and direct feedback. - [Growth Mindset and Strategies for Effective Nursing Teams](https://chcm.com/news-events/growth-mindset-and-strategies-for-effective-nursing-teams/): Empower nursing teams with a growth mindset and shared governance to enhance collaboration, improve patient outcomes, and boost job satisfaction. - [Top Tips to Boost Nursing Engagement and Improve Job Satisfaction](https://chcm.com/news-events/top-tips-to-boost-nursing-engagement-and-improve-job-satisfaction/): Explore key strategies to boost nursing engagement, enhance job satisfaction, and improve patient care in our latest article. - [How Can We Reignite Workforce Engagement Post-Pandemic?](https://chcm.com/news-events/how-can-we-reignite-workforce-engagement-post-pandemic/): %title% %excerpt% Revitalize post-pandemic workforce by aligning councils with organizational values, fostering education, and embracing continuous improvement. - [Sustaining Shared (Professional) Governance: Crucial Considerations](https://chcm.com/news-events/sustaining-shared-professional-governance-crucial-considerations/): Build a strong shared governance culture for professional excellence. Discover key strategies to sustain organizational support, leadership, and decision-making. - [Strategic Planning for Success](https://chcm.com/news-events/strategic-planning-for-success/): Plan for success with our Cultures of Excellence team. Discover innovative strategies and expert facilitation for shared/professional governance. - [How Can We Diversify Nursing Team Participation?](https://chcm.com/news-events/how-can-we-diversify-nursing-team-participation/): Diversify nursing team participation by implementing term limits, promoting transparency, addressing unit-specific issues, and educating leaders on shared governance. - [How Can We Improve Attendance for Our Committee?](https://chcm.com/news-events/how-can-we-improve-attendance-for-our-committee/): Improve committee attendance by clarifying purpose, offering flexible policies, leveraging member advocacy, incorporating recording options, and monitoring engagement. - [Human Connection in Healthcare](https://chcm.com/news-events/human-connection-in-healthcare/): Discover the vital role of human connection in healthcare, enhancing patient care and strengthening provider relationships. - [Engaging Staff Teams on your Journey to Excellence](https://chcm.com/news-events/engaging-staff-teams-on-your-journey-to-excellence/): Engage clinical staff in decision-making for better patient care and leadership growth. Learn how shared governance fosters excellence in healthcare. - [Role Clarity in Complex Healthcare Systems](https://chcm.com/news-events/role-clarity-in-complex-healthcare-systems/): Discover role clarity in complex healthcare systems through CHCM's 5 Cs: Clarity, Competence, Confidence, Collaboration, and Commitment. - [Relational Proficiency in Health Care - Four Practices That Work](https://chcm.com/news-events/relational-proficiency-in-health-care-four-practices-that-work/): Enhance healthcare with four relational practices: attuning, wondering, following, and holding. Improve patient care and team connections. - [Relationship-Based Care® - Patient and Family](https://chcm.com/news-events/relationship-based-care-patient-and-family/): Relationship-Based Care to improve patient safety, quality, and satisfaction. Transform healthcare with family engagement. - [Donna Wright Honored with 2024 Marlene Kramer Lifetime Achievement Award](https://chcm.com/news-events/donna-wright-honored-with-2024-marlene-kramer-lifetime-achievement-award/): Donna Wright awarded 2024 Marlene Kramer Lifetime Achievement for her contributions to nursing development. - [Celebrate Nurses Week 2024: Appreciation Ideas, Gifts, and Events to Honor Our Heroes](https://chcm.com/news-events/celebrate-nurses-week-2024-appreciation-ideas-gifts-and-events-to-honor-our-heroes/): Explore Nurses Week 2024 appreciation ideas, gifts, and events honoring our healthcare heroes from May 6-12. - [Creating a Culture of Commitment](https://chcm.com/news-events/creating-a-culture-of-commitment/): Earn nursing excellence awards by fostering a culture of commitment, shared decision-making, and lifelong learning. - [Top Ten Tips to Writing to the 2023 Magnet® Manual](https://chcm.com/news-events/top-ten-tips-to-writing-to-the-2023-magnet-manual/): Discover the Top 10 Essential tips for crafting your 2023 Magnet® document—perfect for healthcare professionals. - [Transforming Health Care Through Relationship-Based Care® and Magnet® Recognition](https://chcm.com/news-events/transforming-health-care-through-relationship-based-care-and-magnet-recognition/): Explore how Relationship-Based Care® and Magnet® Recognition enhance nursing excellence and patient outcomes in healthcare. - [Strategies for Boosting Nursing Competency](https://chcm.com/news-events/strategies-for-boosting-nursing-competency/): Boost nursing skills with continuous education and tailored care. Overcome challenges for exceptional patient outcomes. - [Celebrating 50 Re-Igniting the Spirit of Caring Workshops at St. Luke's](https://chcm.com/news-events/celebrating-50-re-igniting-the-spirit-of-caring-workshops-at-st-lukes/): Join St. Luke’s in celebrating 50 workshops, igniting the spirit of caring. A milestone in health and community! - [What's New with RBC?](https://chcm.com/news-events/whats-new-with-rbc/): Transform your facilitation skills with virtual practicums by Creative Health Care Management. No travel, just results. Enroll now! - [Improve HCAPHS with Re-Igniting the Spirit of Caring or See Me as a Person Workshops](https://chcm.com/news-events/improve-hcaphs-with-re-igniting-the-spirit-of-caring-or-see-me-as-a-person-workshops/): Boost HCAPHS with our Caring & Person-Centered Workshops! Enhance staff purpose & patient satisfaction. - [The Gold you Hold Within Yourself](https://chcm.com/news-events/the-gold-you-hold-within-yourself/): Embrace spring's kindness & nurture your inner gold. Reflect, transform & find joy within. Celebrate the gift of you. - [Leading the Charge: Director of Nursing](https://chcm.com/news-events/leading-the-charge-director-of-nursing/): Discover the journey to becoming a Nursing Director, blending clinical expertise with managerial acumen. Learn about responsibilities, - [Exploring Career Paths in Healthcare Management: Opportunities and Growth](https://chcm.com/news-events/exploring-career-paths-in-healthcare-management-opportunities-and-growth/): CHCM partners with each healthcare manager within the healthcare organization to guide them through challenges. - [Reflection, Assessment and Goals for 2024](https://chcm.com/news-events/reflection-assessment-and-goals-for-2024/): Be sure to embrace the possibilities of 2024. Take advantage of the opportunities to reflect, assess, and set goals. - [UCLA Health Receives Relationship-Based Care® Designation with Distinction](https://chcm.com/news-events/ucla-health-designation-with-distinction/): To heal humankind, one patient at a time, by improving health, alleviating suffering, and delivering acts of kindness. - [The Present](https://chcm.com/news-events/the-present/): When we are so busy preparing for the future and reflecting on the past, we often lose sight of the present. - [A Nurse’s Heart Part 2: Listening to the Voice of the Nurse/Care Team](https://chcm.com/news-events/a-nurses-heart-part-2/): A Nurse’s Heart make a positive difference in their ability to heal as well as for their family who supported them. - [Understand the Differences: Charge Nurse vs Nurse Manager](https://chcm.com/news-events/understand-the-differences-charge-nurse-vs-nurse-manager/): Explore roles, skills, and paths to these rewarding leadership positions in nursing. Advance your career and impact patient care. - [Shared Decision Making for Patients](https://chcm.com/news-events/shared-decision-making-for-patients/): Shared decision making: Empower patients & improve outcomes. Learn how this collaborative approach leads to better healthcare. - [The Importance of Attending Conferences](https://chcm.com/news-events/the-importance-of-attending-conferences/): There's positive energy at a conference. Nurses from all over the world attended the National Magnet and Pathway to Excellence conference. - [Fall Intentionally](https://chcm.com/news-events/fall-intentionally/): This season make a commitment to yourself and those around you to enjoy this time, reconnect with family and friends. - [Compassionate Leadership: Donna Wright and Marcus Engle](https://chcm.com/news-events/compassionate-leadership-donna-wright-and-marcus-engle/): Exploring compassionate leadership with Donna Wright and Marcus Engle. Inspiring insights and adventures in healthcare and beyond. - [Cultural Humility and Relationship Based Care](https://chcm.com/news-events/cultural-humility-and-relationship-based-care/): Discover the impact of cultural humility and relationship-based care in healthcare for diverse patient needs. - [Magnet Hospital: Strategies for Hiring a Magnet Program Director](https://chcm.com/news-events/hiring-magnet-program-director/): Achieving and completing the Magnet recognition program by the American Nurses Credentialing Center is crucial in achieving this goal. - [Achieving Excellence with Healthcare Consulting: Magnet® Certification and Beyond](https://chcm.com/news-events/achieving-excellence-with-healthcare-consulting-magnet-certification-and-beyond/): Achieving Excellence with Healthcare Consulting | The quest for Magnet certification and its subsequent recertification. - [The C-Suite in Healthcare: Roles, Responsibilities, and Synergies](https://chcm.com/news-events/the-c-suite-in-healthcare-roles-responsibilities-and-synergies/): The term “C-Suite” refers to the group of top-level executives within an organization whose titles usually begin “Chief.” - [Chief Nursing Officer: Unsung Heroes That Keep Hospitals Running](https://chcm.com/news-events/chief-nursing-officer-unsung-heroes-that-keep-hospitals-running/): In hospitals, around 30% of the workforce is composed of registered nurses, serving as a vital lifeline in the healthcare industry. - [A Nurse's Heart](https://chcm.com/news-events/a-nurses-heart/): Resilience and healing at UC Davis Health. A patient's inspiring battle and the transformative impact of care. - [Crafting an Effective Succession Plan in Healthcare](https://chcm.com/news-events/crafting-an-effective-succession-plan-in-healthcare/): Succession planning is a proactive approach to identifying future roles in an when the current employees in those positions move on. - [Relationship-Based Culture & Wellness (RBC&W) at UC Davis Health (UCDH) 2023](https://chcm.com/news-events/rbcw-at-uc-davis-2023/): The RBC Facilitation team includes 37 employees from multi-disciplinary roles, including Innovation Technology, Ambulatory Care - [Leadership Development: What it is and Why it's Important](https://chcm.com/news-events/leadership-development-what-it-is-and-why-its-important/): Discover the key strategies for effective leadership. Learn how technology is shaping future leaders and why it's crucial for your success. - [If 99.9% Were Good Enough](https://chcm.com/news-events/if-99-9-were-good-enough/): I think it is valuable to re-visit every year as some of the 1% that isn’t done, or done incorrectly, can have lifelong effects. - [A Message from Gen Guanci](https://chcm.com/news-events/a-message-from-gen-guanci/): Welcome to the Summer 2023 edition of the Excellence Exchange. Our 90th edition, having been published every quarter since 2015! - [Shared Governance: How Do Councils Make Decisions?](https://chcm.com/news-events/shared-governance-how-do-councils-make-decisions/): Shared governance councils are an excellent venue to empower and engage those at the point of care in decisions that impact their practice. - [Unlocking Success: Unit-based Council Ideas for Shared Governance in Hospitals](https://chcm.com/news-events/unit-based-council-ideas/): Unlock Success: Unit-based Council Ideas for Hospitals' Shared Governance. Empower staff, standardize practices and prioritize patients - [AORN: Association of Perioperative Registered Nurses](https://chcm.com/news-events/aorn-association-of-perioperative-registered-nurses/): Discover perioperative nurses' vital role & AORN's guidelines for surgical safety. Professionals are contributing to patient care. - [Unlocking the Power of Good Patient Experience: A Comprehensive Guide](https://chcm.com/news-events/unlocking-the-power-of-good-patient-experience-a-comprehensive-guide/): Empower your healthcare organization with patient-centered care strategies. Improve satisfaction, health outcomes & reputation. Join us now! - [Everything You Need To Know About Magnet® Hospitals (Including Tips To Become One)](https://chcm.com/news-events/everything-you-need-to-know-about-magnet-hospitals-including-tips-to-become-one/): Magnet hospitals: The best in nursing care. Learn how to achieve Magnet designation and improve patient outcomes. - [Unifying All Nurses: A Comprehensive Look at the 5-step Nursing Process](https://chcm.com/news-events/unifying-all-nurses-a-comprehensive-look-at-the-5-step-nursing-process/): Every profession needs a blueprint to standardize the demands. Ida Jean Orlando recognized this reality and developed the nursing process. - [Understanding HCAHPS Scores and How To Improve Them](https://chcm.com/news-events/understanding-hcahps-scores-and-how-to-improve-them/): Explore HCAHPS scores: their role in gauging hospital performance, importance, and ways to enhance them for better patient satisfaction. - [Voice of the Board Chair](https://chcm.com/news-events/voice-of-the-board-chair/): Personally, I am exceedingly proud of our system for giving the time and the treasure to those who have given so much to so many. - [Inspiring Connections](https://chcm.com/news-events/inspiring-connections/): We need each other to tap into our collective strength and literally hold each other up through both the difficult and ordinary times. - [Voice from the Field](https://chcm.com/news-events/voice-from-the-field/): Enhance patient care at Community Health Network. Join our 'See Me as a Person' workshop for a transformative Relationship-Based Care experience. - [What Is Cultural Competence?](https://chcm.com/news-events/what-is-cultural-competence/): Cultural differences can lead to confusion, misunderstandings, and health disparities in the level of care patients receive. - [Climbing the Ladder: Nursing Management as a Career](https://chcm.com/news-events/climbing-the-ladder-nursing-management-as-a-career/): Nursing management is a career field that requires an individual to possess a wide range of qualifications. - [Magnet® Readiness : 7 Essential Steps](https://chcm.com/news-events/7-essential-steps-to-magnet-readiness/): No matter where you are in the process to Magnet® designation it is possible to be successful. Here are some essential steps. - [Collecting Demographic Information for the Demographic Data Collection Tool® (DDCT®)](https://chcm.com/news-events/collecting-demographic-information-for-the-demographic-data-collection-tool-ddct/): The DDCT is a web-based portal, provided by the ANCC, for the purposes of submitting demographic information related to the RNs, LPNs. - [Hospitals and Healthcare: How To Deal With Difficult Coworkers](https://chcm.com/news-events/hospitals-and-healthcare-how-to-deal-with-difficult-coworkers/): Healthcare to grow at 10.95% annually, revenue forecasted at $60 B. Vital sector, diverse workers make interaction management challenging. - [Magnet® Hospital Vs. Pathway to Excellence® Hospital](https://chcm.com/news-events/magnet-hospital-vs-pathway-to-excellence-hospital/): Many Healthcare administrators have heard of recognition programs, but seek to have a better understanding of what they accomplish. - [Hospital Consumer Assessment of Healthcare Providers "HCAHPS" Questions](https://chcm.com/news-events/hospital-consumer-assessment-of-healthcare-providers-hcahps-questions/): The twenty nine (Hospital Consumer Assessment of Healthcare Providers) HCAHPS survey questions cover various aspects of care. - [CHCM's Donna Wright Presents at the 2023 ANPD Aspire Convention](https://chcm.com/news-events/chcms-donna-wright-presents-at-the-2023-anpd-aspire-convention/): Donna Wright will be hosting a workshop on March 14th at the Association for Nursing Professional Development (ANPD) Aspire Convention. - [DEI: Approaching Diversity, Equity, and Inclusion From a Healthcare Perspective](https://chcm.com/news-events/dei-approaching-diversity-equity-and-inclusion-from-a-healthcare-perspective/): In healthcare settings, a lack of diversity, equity, and inclusion can potentially lead to a loss of lives. - [Importances of Communication in the Healthcare Industry](https://chcm.com/news-events/importances-of-communication-in-the-healthcare-industry/): Clear, concise communication crucial in healthcare, can mean life or death. Key to maintaining a cohesive and productive work environment. - [Trauma-Informed Care Train the Trainer](https://chcm.com/news-events/trauma-informed-care-train-the-trainer/): Leadership that takes into account a person's past traumas for better understanding and empathy is known as trauma-informed leadership. - [EBP in Nursing](https://chcm.com/news-events/ebp-in-nursing/): It’s important to have a solid understanding of evidence based practice in nursing and learn how to find and use the best treatment. - [How Leaders Empower Others in Healthcare](https://chcm.com/news-events/how-leaders-empower-others-in-healthcare/): Without leadership empowerment, it would be impossible to meet the demands of the industry and the ever-evolving needs of patients. ## Pages - [Interprofessional Relational Model](https://chcm.com/interprofessional-relational-model/): Interprofessional Relational Model™ Introducing the Interprofessional Relational Model™ (IRM)  The Interprofessional Relational Model™ (IRM) is an operational blueprint for transforming organizational culture. It aligns people, systems, and processes around a... - [Relationship-Based Care](https://chcm.com/solutions/relationship-based-care/): Elevate patient care and team culture with Relationship-Based Care® consulting from CHCM. Connect with us to start transforming your organization today. - [Upcoming Consultant Appearances](https://chcm.com/upcoming-consultant-appearances/): Upcoming Consultant Appearances Helping to Shape the Future of Health Care, One Stage at a Time At Creative Health Care Management, we believe in the power of connection, collaboration, and... - [Video Library](https://chcm.com/video-library/): Video Library https://youtu.be/tmhqIls0SoA Why CHCM? with Gen Guanci and Jineal Shinn(Joe DiMaggio Children’s Hospital) Hear firsthand why health care organizations choose CHCM as their trusted partner in transforming care delivery... - [Ruth Kitzmiller](https://chcm.com/consultants/ruth-kitzmiller/): Linkedin Envelope-open-text Ruth Kitzmiller MSA, BSN, RN, NE-BCWith over 30 years of progressive leadership experience in a large health system, Ruth has served in key roles including Risk Manager, Director... - [Thank You For Subscribing To Our Newsletter](https://chcm.com/email-enewsletter-sign-up/): https://youtu.be/L5uXU1V25bcRead our latest news and insights from CHCM below. From industry tips to CHCM news and updates.  Read All News & Insights View Our Upcoming Events - [Sara Sullens](https://chcm.com/consultants/sara-sullens/): Linkedin Envelope-open-text Sara Sullens MSN, RNSara brings over 25 years of nursing experience and over 15 years of nursing leadership with her to Creative Health Care Management. She has served... - [Relationship-Based Care® Designation](https://chcm.com/relationship-based-care-designation/): "Discover the power of Relationship-Based Care® Designation, validating your commitment to excellence in healthcare culture and outcomes." - [Shared Governance FAQ](https://chcm.com/shared-governance-faq/): Shared Governance FAQ What is shared governance?Shared governance is a leadership model used to promote empowerment of those closest to the work, shared leadership, and accountability. Developing shared governance gives... - [Excellence Exchange Q&A](https://chcm.com/faq/): Excellence Exchange Q&A | CHCM partners with health care organizations to improve quality, safety, patient experience. - [Tina Martin](https://chcm.com/consultants/tina-martin/): Tina Martin DNP, RN, NEA-BC Tina is passionate about cultivating relationships to improve the caregiver experience. The lessons and tools provided by CHCM Relationship Based Care not only support the... - [Belonging Diversity Equity and Inclusion - BDEI](https://chcm.com/solutions/belonging-diversity-equity-and-inclusion-bdei/): Promoting DEI can help organizations to create a more inclusive and equitable workplace, and to realize a wide range of benefits. - [Webinar Library](https://chcm.com/webinar-library/): Webinar Library | CHCM | We look forward to the opportunity to bring the CHCM solutions to your organization. - [Maura Delehanty](https://chcm.com/consultants/maura-delehanty/): Maura has been a volunteer at The Shelter for Abused Women & Children and is a graduate of the Greater Naples Leadership, Master's Program. - [Are you wondering which journey to take…Pathway to Excellence® or Magnet®?](https://chcm.com/which-journey-to-take-pathway-to-excellence-or-magnet/): Comparison of the purpose, similarities, differences and cost can often help gain clarity and lead to the best decision for an organization. - [Stonger Relationships Stronger Outcomes](https://chcm.com/stonger-relationships-stronger-outcomes/): Stonger Relationships Stronger Outcomes We know that our patients want to be listened to. We know our employees want to feel pride in their work. We know that healthy relationships... - [Pathway to Excellence](https://chcm.com/solutions/pathway-to-excellence/): Pathway to Excellence® Designation Consulting Pathway to Excellence® Designation Services We have over 50 years of experience in ANCC designation and re-designation. Our clients include systems, large academic medical centers,... - [Top Ten Strategic Planning Tips For Shared Governance](https://chcm.com/10-planning-tips-shared-governance/): by Gen Guanci Med, RN‐BC, CCRN‐K 10. If you do not know where you are going you may end up somewhere else! Routine strategic planning focuses councils and helps everyone... - [Creating a Foundation of Excellence](https://chcm.com/creating-foundation-of-excellence/): By Marky Medeiros, MSN-RN Whether or not your organization is on a path to national recognition, accreditation, or designation, most organizations focus on cultivating excellence within their teams. Excellence is... - [Journey Budget Considerations](https://chcm.com/budget-considerations-journey/): By Gen Guanci MEd, RN-BC, CCRN-K Depending upon when your fiscal year starts you may be in the midst of budget development or will be in the next few months.... - [Words of Wisdom for Crafting a Magnet® Document](https://chcm.com/words-of-wisdom-for-crafting-a-magnet-document/): Gen Guanci Med, RN-BC, CCRN-K Start early. Our experience supports that it takes 12‐18 months to craft a well written document.Create a project plan and stick to it. Having a... - [CHCM Makes the Grade at a Major Academic Medical Center](https://chcm.com/outcomes/medical-center-case-study/): CHCM Makes the Grade at a Major Academic Medical Center Unit Practice Councils Lead to Major Improvement Background A major academic medical center, ranked number one in a large competitive... - [The James, The Ohio State University Comprehensive Cancer Center](https://chcm.com/outcomes/james-comprehensive-cancer/): Resiliency And Compassion Programs Achieve Strong Outcomes Diana McMahon, MSN, RN, OCN and Jamie Tippett, MS, RN, NEA-BC Background The James, The Ohio State University Comprehensive Cancer Center, developed a... - [Mississippi Baptist RBC Case Study](https://chcm.com/solutions/mississippi-baptist-rbc-case-study/): Mississippi Baptist Hospital Addresses The Quality Of All Relationships Resulting In Significant Cost Savings And Improved Scores View Full Case Study Mississippi Baptist Medical Center is a 638‐licensed bed community... - [Mohawk Valley Health System](https://chcm.com/outcomes/mohawk-valley-health-system/): Faxton-St. Luke’s Healthcare Transforming the Way it Delivers Care Sodexo Playing Key Role in System’s Cultural Embrace of Relationship-Based Patient-Centered CareIt was the winter of 2004, and Faxton-St. Luke’s Healthcare... - [Community Teaching Hospital Reinvigorates Its Culture And Renews Its Commitment To Excellence](https://chcm.com/outcomes/community-teaching-hospital/): Community Teaching Hospital Reinvigorates Its Culture And Renews Its Commitment To Excellence Background U.S. Hospitals have made significant investments during the last decade in achieving distinction through national recognition programs... - [Billings Clinic](https://chcm.com/outcomes/billings-clinic/): Billings Clinic Reduces Patient Falls using the Wright Competency Model© View Full Case Study The team in the Ambulatory Telemetry/Step Down Unit at Billings Clinic decreased patient falls by 68%... - [Turning Crisis into Opportunity](https://chcm.com/outcomes/turning-crisis-into-opportunity/): Turning Crisis Into Opportunity Re-Igniting the Spirit of Caring drives culture transformation by helping staff at all levels regain trust and reconnect to their purpose. Background If you are a... - [Donna Wright](https://chcm.com/consultants/donna-wright/): Donna Wright MS, RN, NPD-BCDonna is known for her irreverent wit and astute pragmatism. She is extremely savvy and has a global perspective—literally. She’s worked on every continent but Antarctica,... - [Kathleen Van Wagoner](https://chcm.com/consultants/kathleen-van-wagoner/): Kathleen Van Wagoner MSN, RN, MSA (Consultant Partner)Kathleen is an accomplished mentor and developer of people, programs, and culture. As a highly successful former nurse executive in clinical administration, program... - [Catherine L. Perrizo](https://chcm.com/consultants/catherine-l-perrizo/): Catherine Perrizo MBA, Director of Human Resources & Administration, Contracting OfficerCatherine leads human resources, administration, and contracting at CHCM, supporting a culture rooted in collaboration and excellence. She brings a... - [Amber Orton](https://chcm.com/consultants/amber-orton/): Amber Orton MBA, MSN, RN, NE-BCAmber brings over 25 years of diverse health care expertise to her role as a Cultures of Excellence® consultant. She partners with organizations of all... - [Marky Medeiros](https://chcm.com/consultants/marky-medeiros/): Marky Medeiros MSN-RNMarky is a nationally recognized expert in nursing leadership, professional governance, and Magnet® designation. With over 25 years of experience guiding organizations through successful Magnet® journeys and redesignations, Marky brings... - [Traci Hanlon](https://chcm.com/consultants/traci-hanlon/): Traci Hanlon MN, RN (Consultant Partner)Traci is passionate about the role of mindfulness, positive psychology, Wellbeing, and resiliency in clinician professional development. Much of her work focuses on assessing and... - [Mourine Evans](https://chcm.com/consultants/mourine-evans/): Mourine Evans MSN, RNMourine guides organizations in how to build economic and social capacity for optimal goal achievement. She exemplifies a labor of love for leadership and process management by... - [Gen Guanci](https://chcm.com/consultants/gen-guanci/): Talk with Gen to learn more about organizational excellence solutions that will accelerate your improvement efforts. - [Shared Governance](https://chcm.com/solutions/shared-governance/): Shared Governance (Professional Governance) What is Shared Governance? Shared governance is a leadership model that uses structure and process for partnership, equity, accountability, and ownership. It puts the responsibility, authority, and... - [See Me as a Person](https://chcm.com/solutions/see-me-as-a-person/): See Me as a Person Strengthen Every Relationship The 2-day workshop, See Me as a Person: Four Practices to Improve Quality, Safety and the Patient Experience helps your health care team... - [Competency](https://chcm.com/solutions/competency/): Improve competency assessment in health care with CHCM’s proven model by Donna Wright. Empower staff, ensure compliance, and build a culture of accountability. - [Re-Igniting the Spirit of Caring](https://chcm.com/solutions/re-igniting-the-spirit-of-caring/): Re-Igniting the Spirit of Caring Re-Igniting the Spirit of Caring is a mindset that focuses on reconnecting healthcare staff with their purpose and expanding their capacity to care. It also... - [Trauma Informed Leadership](https://chcm.com/solutions/trauma-informed-leadership/): Trauma Informed Leadership Vital leadership Support for Recovery and Restoration Current times and challenges call for a skill set and tools to lead health care teams on the frontline of... - [Leading an Empowered Organization](https://chcm.com/solutions/leading-an-empowered-organization/): Leading an Empowered Organization Leading an empowered organization (LEO) is where future leaders are developed and current leaders challenge and hone their leadership skills.Many managers in health care are promoted... - [Magnet](https://chcm.com/solutions/magnet/): Partner with top Magnet consultants to achieve ANCC Magnet® designation or re-designation. Proven support, coaching, and strategy for healthcare excellence. - [Solutions](https://chcm.com/solutions/): Health Care Consulting Solutions CHCM offers a continuum of solutions to cultivate a culture of empathy, compassion, and trust in individuals, teams, and patients and families. Our expertise includes sustainable... - [Privacy Policy](https://chcm.com/privacy/): Creative Health Care Management Privacy Policy Creative Health Care Management (CHCM) collects information about its clients for the purposes of ongoing consulting work and/or team and leader education. We maintain... - [Home](https://chcm.com/): Improve hospital culture and patient care with Creative Health Care Management's expert health care consulting. - [Contact Us](https://chcm.com/contact-us/): Creating Solutions for Health Care Get in touch with CHCM Creative Health Care Management, Inc. 8500 Normandale Lake Blvd, Suite #350 Bloomington, MN 55437Email chcm@chcm.comTelephoneFor consulting services, workshops, and general... - [Blogs](https://chcm.com/news-events/): - [Consultants](https://chcm.com/consultants/): Our Team of Consultants Begin Your Journey Now CHCM partners with health care organizations to improve quality, safety, patient experience, staff and physician satisfaction, and financial performance.Our experts have broad... - [About](https://chcm.com/about/): Transforming Health Care And Strengthening Results For 40 Years. We are Creative Health Care Management (CHCM). CHCM partners with health care organizations. - [Outcomes](https://chcm.com/outcomes/): Outcomes https://youtu.be/yCKgpvfQHxI Partnering with leaders around the world to transform health care. We help our clients advance cultures in which everyone is empowered to thrive. Teams, patients, families, communities.When people... ## Additional Resources - [Full Content](https://chcm.com/llms-full.txt): Complete detailed content in a single file