Start Strong: The Top Four Things the Best Leaders Do in a New Role

Part 2 - Friday, June 22, 2018, 12pm CT

We get one chance to make a good first impression. To start strong, in a new role, leaders must build trust and respect with their new team and set a positive course for the future.  By participating in the Start Strong Series, you will:

  • Learn specific practices for building authentic, positive relationships
  • Understand how to assess your department operations to discover strengths and opportunities


Part 1-Start Strong: Tools to Build Trust and Open Communication

Donna Wright, MS, RN and Susan Wessel, MBA, MS, RN

Start strong with a positive first impression.  In this webinar, you will gain clarity and focus on the current state of your new department as well as learn how to build a shared purpose and foster your department’s capacity to thrive. By participating in this webinar, you will:

  • Gain practical tools to carefully design your staff meetings
  • Set clear, mutual expectations with your immediate supervisor
  • Design individual meetings with staff which build trust and strengthen caring relationships

Part 2-Start Strong: Assess Your New Department Using a Balanced Scorecard Framework

Brett Long, MHA and Susan Wessel, MBA, MS, RN

Start strong by fostering your department’s capacity to thrive. The second webinar in our series prepares you to conduct a comprehensive assessment of your new department using a balanced scorecard methodology. By participating in this webinar, you will:

  • Learn how to collect vital information on clinical/service quality, customer experience, learning & growth, and financial performance.
  • Understand how to effectively engage direct reports and inspire action
  • Become skilled in writing and delivering assessment recommendations and offer impactful solutions