Navigating Difficult Conversations: It’s a Relationship Thing

March 16, 2018 - 12:00 pm CST

With Cheryl Persigehl

During the webinar, you’ll learn techniques to help:
– Stay focused on what matters most when conversations deteriorate.
– Manage my emotional state when others lose control.
– Speak with both candor and kindness.
– Make it safe for others to speak candidly.
– Move conversations to a constructive resolution.