Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures. A relationship-based culture is one in which a critical mass of people provides care and service with relational competence. In these cultures, the skills that foster relational competence are actively developed, nurtured, practiced, reinforced, and evaluated. While countless thought leaders have championed the importance of improving relationships, this book provides a practical how-to for the creation and nurturance of healthy relationships in health care.
This book and its insights have been catalytic to how best to advance our whole person care strategy—a strategy that relies on deep purpose, profound meaning, AND loving relationships. Our ability to leave a legacy of well-being and relief of suffering for individuals and our communities relies on this approach, including its practical, skill-based approach to fostering relationships.
Penny Wheeler, M.D.
Allina Health, President and CEO
I loved this book, because it describes what it takes to create a fabulous healthcare system. I really appreciated the chapters on love, conversation, relationship, and the power of teams. These authors understand that the HEART of healthcare is vital to true healing.
Bill Manahan, MD
Assistant Professor Emeritus
University of MN Medical School
Fri, Mar 16, 2018 12:00 PM CDT