Shirley Ruch, RN, M. Ed., C-LNC

Shirley facilitates Leadership at the Point of Care, a course designed to help nurses acquire the knowledge and skills to provide clinical leadership that is positive and healing for patients, colleagues and the environment of care as a whole. In addition, she has extensive expertise in professional practice implementation.

Shirley has more than 35 years of experience in a variety of health care settings and organizations. She is experienced in role and process redesign, care delivery models, collaborative practice, cultural change and teamwork. Working with executive teams, medical staff, boards of directors, middle managers and front line staff, Shirley has led many health care organizations through a variety of transformational projects. Shirley is certified in CQI/TQM and LEAN teams facilitation and is a legal nurse consultant. She also holds a certification in epidemiology from the Centers for Disease Control.

Since beginning her professional career, Shirley has held staff, leadership, consultant, educator, facilitator and research positions. Her leadership roles have included CNO, Director, and House Supervisor. At Penn State University (Middletown, PA), where she earned her master's degree in education, Shirley studied health education and health administration. Shirley earned her bachelor of science degree in education-public school nursing at Millersville University in Millersville, PA.

Shirley is on the board of directors and is program chair of the Nightingale Awards of Pennsylvania. She also is active in several other professional organizations.

Selected Presentations/Publications:

• Driven to the Brink - White Paper 2004
• Leadership IQ - Training Course for Executives and Managers 1994-2004
• How to Redesign a Role - White Paper 2001
• IHI Conference - The Role of Nursing Leadership in Changing Care Delivery Systems 1999
• Going Beyond the FTE-Presentation of Work Redesign for Nurse Leaders-Pennsylvania Ohio Region 1998
• Development of a Stress Management Program for Hospital Administrators 1990

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